Batterina

After The Dance ships merchandise to locations within the United States for a flat rate per order of $10.00. Most items are shipped within 5-7 business days of purchase. Orders are then shipped via USPS priority or first class depending on weight and usually arrive between 2-5 business days. Please keep in mind USPS and UPS may experience delays in delivery times during the holiday season.

The risk of loss and title for all merchandise ordered on this website will be passed to you when the merchandise is delivered to USPS. Therefore, we are not responsible for delays in shipping, lost or damaged items, or products marked "Delivered" by USPS. All orders will receive a tracking number once the label is created for the order. If tracking states that your order has been delivered, it is YOUR responsibility to contact USPS and file a claim if necessary. If a package is lost or stolen, we are not responsible for refunding or replacing merchandise. 

You can choose in store pickup for free at our location if that is more convenient for you. 

Pick up hours at 2616 Texas Blvd, Texarkana TX 75503, United States are 11am-6pm Tuesday-Friday. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be free of damage or signs of wear and in brand new condition with all manufacturer's packaging included (shoe boxes, garment bags, etc.). You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at afterthedanceresale@gmail.com.

If you are local, you can return items or exchange in store. Please note that returns will need to be sent to the following address: 

                            2616 Texas Blvd, Texarkana TX 75503, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at afterthedanceresale@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
For sanitary reasons, undergarments and tights may not be returned/exchanged. 

Clearance items are also "final sale" and may not be returned/exchanged. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Helpful Tips To Ensure Your Item Is Eligible For A Return

• When trying on shoes, do so on a towel. Do not wear shoes on a bare floor or outdoors. Do not tap around in tap shoes. Be sure your feet are clean and dry.
• When trying on apparel, be sure that no stains occur from makeup, deodorant, etc. Wear undergarments when trying on leotards. Do not make alterations. 
• Do not remove any manufacturer's tags. Save all manufacturer's packaging. 
• Do not write any names on items (including shoe boxes). 
• Do not sew ribbons or elastic on shoes.
• Return shoes or other fragile items in a durable box to prevent damage during transit. We recommend using UPS or USPS Insured mail services. 

The above guidelines are designed to preserve the quality of our inventory and ensure that we only deliver "brand new" products to our customers. Returns that do not meet these guidelines unfortunately cannot be accepted. We thank you for your cooperation!

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at afterthedanceresale@gmail.com.